DKT Digital builds automation systems that save small businesses 10+ hours of admin a week, keep their pipeline full, and deliver clear reporting — without hiring more people.
The problem
We've seen the same patterns across many small businesses. The tools are usually already in place — they just haven't been connected properly. That's what we do.
Talk to us about your setup →What we build
We don't offer partial fixes. We look at how your whole operation runs and build automation that connects every part of it.
We map the tasks your team does by hand every week and automate them end to end. Quotes, onboarding, invoicing, payment chasing, appointment reminders — all handled without anyone pressing send or copy-pasting data between systems.
We build targeted outreach pipelines that identify the right prospects for your business, contact them with a relevant message, and follow up automatically. You get a consistent flow of warm enquiries landing in your inbox — without managing the process yourself.
We build content pipelines that create and publish consistently across your chosen platforms. Your business stays visible online and generates inbound enquiries — without you or your team manually posting, writing, or scheduling anything week to week.
We connect your data sources and build automated reports delivered to your inbox on a set schedule. Know your lead volume, conversion rates, revenue, and client health every week — without logging into multiple platforms or waiting for someone to pull a spreadsheet.
Real deliverables
Specific systems, not vague promises. Here are examples of what we build for businesses like yours.
A prospect fills in your contact form. Within 60 seconds they receive a personalised response acknowledging their enquiry. No manual action required.
Outstanding invoices trigger a sequence of polite, timed reminders via email. Payment rates improve without anyone making awkward phone calls.
A curated list of target businesses receives a personalised first-contact email each week. Replies land directly in your inbox, ready to book a call.
Every Monday at 8am you receive a summary: new leads this week, open proposals, revenue received, and any clients flagged as at-risk. No spreadsheets.
Three posts per week across your chosen platforms, created and scheduled automatically. Your brand stays active even when you're fully occupied with client work.
A new client signs and pays. Automatically: welcome email sent, onboarding documents requested, internal tasks created. Done in seconds.
Industries we work with
We work with businesses across the Channel Islands and UK that are growing but haven't invested in proper systems yet. Here's where we see the most impact.
Quote follow-ups, job completion reminders, review requests, and invoice chasing — all automated so your admin doesn't pile up when you're on site.
Client document collection, deadline reminders, monthly reporting digests, and new enquiry handling — built around the compliance requirements of professional services firms.
Automated viewing confirmations, buyer and vendor follow-up sequences, weekly market update emails, and lead pipeline tracking across multiple properties.
Appointment confirmations, no-show recovery, post-treatment follow-up messages, review generation, and patient re-engagement — fully compliant with data protection requirements.
Booking confirmations, pre-arrival communications, post-stay reviews, and loyalty follow-ups — keeping guests engaged before, during, and after their visit.
Abandoned basket recovery, post-purchase follow-up, review requests, restock notifications, and loyalty sequences — running automatically without daily management.
Tools and platforms we work with
Pricing
One flat monthly fee covers the build, the maintenance, and the ongoing improvements. Cancel any time.
The right starting point for a business with one or two obvious processes to fix first.
For businesses ready to automate their full pipeline — lead gen, operations, and reporting together.
The complete system — every part of your operation automated, reported on, and continuously improved.
All plans include a one-off setup fee — discussed on your discovery call based on your existing tools and requirements. No long-term contracts. Cancel any time.
How it works
No lengthy requirements phases. No surprises. You'll see what we're building as we build it.
We spend half an hour mapping your business — the tools you use, the tasks that eat your time, and where the most impact is. No sales pitch. If we can't genuinely help, we'll say so.
We design and wire the automations, using your existing tools wherever possible. You see everything before it goes live and can request changes. Most clients have their first automation running within two to three weeks.
We watch the systems, fix issues proactively, and improve them as your business changes. You have a single point of contact. No ticket queues, no renegotiating scope every quarter.
About
I'm Daniel Thomas, an automation engineer based in Guernsey. I built DKT Digital because I kept seeing the same problem: small businesses with perfectly capable teams spending their time on work that a properly configured system could do in seconds.
I work with business owners directly — not through layers of project managers and account handlers. You'll deal with the person who actually builds your systems, which means faster decisions, cleaner builds, and a better result.
Every automation I build is tested properly before it touches your business, and maintained on an ongoing basis so you're not left with something that breaks the moment your situation changes.
Why DKT Digital
The wrong automation partner causes more problems than having no systems at all. Here's what makes us different.
We're not selling you new software licences or platforms. We connect and automate your existing tools — your CRM, your email platform, your accounting software — so you get the benefit without replacing everything you've already paid for.
Your monthly fee covers the build, the maintenance, and ongoing improvements. There are no per-seat licences, no billing surprises, and no renegotiation every time something needs updating. You always know exactly what you're paying.
We're based in Guernsey, which operates under its own Data Protection Law with adequacy status from both the UK and EU. All automation we build handles personal data correctly, with proper audit trails and deletion processes included as standard.
Most clients have their first automation live and saving time within two to three weeks of our initial call. We build in priority order — the highest-value tasks get automated first, so you see a return quickly rather than waiting months for a "full deployment".
FAQ
If yours isn't here, send it to us directly — we reply the same day.
No. You describe the problem in plain language — the tasks that take too long, the things that fall through the cracks. We handle everything technical. You don't need to know how it works, just that it does.
Businesses with 1 to 50 staff across the Channel Islands and UK. Usually at the point where they're growing steadily but the manual workload is becoming a drag on that growth.
Most standard business tools — CRMs, accounting platforms, email tools, scheduling software, payment processors, and more. We'll confirm in the first call whether your current setup is a good fit.
Most clients see time saved in their first week. We build in order of impact — whichever task costs you the most time or lost revenue gets automated first.
We monitor the systems and fix issues proactively — it's part of the monthly fee. If something breaks or your business changes and the system needs updating, that's covered. There's no separate support contract and no hourly charge for maintenance.
Almost never. We audit what you have first. Nine times out of ten the tools are already there — they just aren't connected. We build on top of what's working and fill the gaps.
Fill in the form below. We respond within one business day — usually much faster.
Or email us directly: [email protected]