Terms of Engagement

Last updated: July 2026 · DKT Digital, St Peter Port, Guernsey GY1 · [email protected]

1. About these terms

These terms govern the provision of automation services by DKT Digital ("we", "us") to clients ("you"). By engaging our services, you agree to these terms.

2. Services

We provide business automation consultancy and implementation services as described in the agreed proposal. We do not provide legal, financial, or regulated financial advice. All trading-related automations are for informational and paper-trading purposes only.

3. Payment

• Fees are as agreed in the written proposal
• Monthly retainers are invoiced on the 1st of each month
• Payment due within 14 days of invoice
• Late payment: we reserve the right to suspend services after 7 days overdue
• All prices are in GBP and exclusive of VAT where applicable

4. Our obligations

• We will deliver the agreed scope within the agreed timeline
• We will notify you promptly of any issues affecting your automations
• We will not share your business data with third parties (except as described in our Privacy Policy)
• We maintain backups of all workflow configurations

5. Your obligations

• Provide accurate information needed to build your automations
• Grant necessary access to tools and platforms (we will guide you through this)
• Respond to queries within 3 business days to avoid project delays
• Keep your payment details up to date

6. Intellectual property

Workflow configurations built for you are yours to keep. Underlying methodology and tools remain our intellectual property.

7. Confidentiality

Both parties agree to keep the other's business information confidential. We will never discuss your business or data with other clients.

8. Limitation of liability

Our total liability is limited to the fees paid in the 3 months preceding any claim. We are not liable for indirect losses, lost profits, or losses caused by third-party platform outages (e.g. if Stripe, HubSpot, or Gmail has an outage).

9. Termination

Either party may terminate with 30 days written notice. We will provide an offboarding export of all workflow configurations within 14 days. No refunds for partial months of a retainer.

10. Governing law

These terms are governed by the laws of the Bailiwick of Guernsey. Any disputes will be referred to the courts of Guernsey.

11. Contact

DKT Digital · [email protected] · St Peter Port, Guernsey, GY1